JayThom is a global leader in understanding and capitalising the power of sports data.
The sporting world provides a complex environment where staff, administrators and board members are expected to manage relationships from a diverse range of stakeholders. Add to this the requirement to manage this information in a global environment and you can see that a targeted solution is required.
SportsRM is delivered as part of the Microsoft Business Applications ISV Program where we co-sell to a global customer base with a focus on repeatability. This technology platform enables processes in:
Sports Organisations - all sports clubs with a need to manage events, deliver activation’s and digital inventory through to fulfilment of entitlements, tickets etc. will benefit from this solution.
Venues - engage deeper with charge cards used through-out the venue, seamless and enhanced client experiences and insights to identify additional revenue streams.
Governing Bodies - no more spreadsheets to manage participants, members, sponsors, program registrations, office holders from associations and clubs, volunteers etc.
Sponsors - commercial organisations managing multiple corporate agreements that can include events, game-day activations, signage etc. can now be managed with approvals for allocation and management of the guest experience.
SportsRM™ has been built on the Microsoft Dynamics 365 platform allowing sports organisations and venues to consolidate information from all stakeholders and improve customer service while managing corporate hospitality, sponsorship, events, memberships, facility bookings, ticketing and many other internal business processes. Accessing SportsRM™ through the familiar MS Outlook application or Internet Explorer increases productivity and ensures quicker user acceptance from all your employees.
This single view of a person and organisation extends to the community where limited resources to manage these key stakeholders can be a challenge. SportsRM’s Community Hub provides the management of registrations, office holders, volunteers, grants, fundraising programs and the reward of loyalty.
While there's consistency across SportsRM™ deployments JayThom can provide separation depending on the size of your organisation with SportsRM™, SportsRM™ XPRESS and SportsRM™ for Venues providing different levels of functionality.
SportsRM™ is a comprehensive solution that has been created for larger sports organisations to manage the most complex corporate environment including stakeholders, corporate sales, sponsorship, entitlements, events, ticketing, player and official profiling, fundraising, bequests and many other areas. The solution has been in production for over 8 years at the Collingwood FC and a number of other AFL, VFL, NRL, A-League, Netball clubs now manage their corporate environments with SportsRM™. The corporate portal allows clients to purchase assets online, allocate tickets, manage function guests and join corporate networks with the corporate network providing a "LinkedIn" type experience for coterie and special network members.
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SportsRM™ for Venues
SportsRM™ for Venues leverages all the core solutions while adding the ability to manage venues, facilities, menu's, credit cards, charge cards and a more complex ordering environment. The corporate portal provides the ability to purchase food & beverage, allocate tickets, manage charge and credit cards, manage guests. The solution separates stadium members and seasonal suite owners from casual sales by automating the allocation of events to these clients. The RSVP process provides an automated pre-sales period where seasonal clients have access to their entitlements and where the offer is declined these assets can be made available to the public.
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SportsRM™ XPRESS provides a powerful solution for second tier sports organisations; where stakeholder management is a key focus. This solution provides all the core Microsoft Dynamics CRM functionality along with the ability to profile and manage players, past players, officials; along with their partners, parents, and family members.
The sponsor profiling allows you to manage not only current sponsors but also potential sponsors with visibility over the work being carried out by individuals related to this very important part of any sports organisation. The NETO e-commerce platform is fully integrated ensuring sales for memberships, merchandise, player sponsorship and events are easily added to SportsRM XPRESS from the online store. The business directory enables you to promote corporates and sponsors via the web site.